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RTI & Consumer Rights Guide India: Empowering Citizens Against Bureaucracy & Corporate Greed [English Edition]
RTI & Consumer Rights Guide India: Empowering Citizens Against Bureaucracy & Corporate Greed [English Edition]
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RTI & Consumer Rights Guide India: Empowering Citizens Against Bureaucracy & Corporate Greed
Complete Citizen Playbook on Right to Information Act 2005, Consumer Protection Act 2019, e-Daakhil Filing, Unfair Trade Practices, and Compensation Recovery
🌐 Available in 10 Authentic Regional Languages:
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⚖️ Statutory & Judicial Grounding
Statutes Referenced: Right to Information Act 2005, Consumer Protection Act 2019, Consumer Protection (E-Commerce) Rules 2020, Information Technology Act 2000
Landmark Precedents: Lucknow Development Authority v. M.K. Gupta (1994) 1 SCC 243; Central Board of Secondary Education v. Aditya Bandopadhyay (2011) 8 SCC 497; National Insurance v. Nitin Khandelwal (2008)
📚 Complete 10-Module Practical Curriculum & Court Procedures
Section 2(h) definition of public authority, Section 3 right of citizens, Section 6 application drafting, and Rs 10 fee protocol.
Framing clear questions for records/files/inspection, circumventing frivolous rejections under commercial confidence or national security.
30-day timeline compliance, drafting First Appeal memo, Section 20 penalties of Rs 250/day up to Rs 25,000 on erring PIOs.
District Commission (up to Rs 50 Lakhs), State Commission (up to Rs 2 Crores), and National Commission (NCDRC) jurisdiction.
Registering on edaakhil.nic.in, uploading petition, annexing invoices/receipts, online payment, and tracking hearing dates.
Consumer Protection (E-Commerce) Rules 2020, dark patterns prohibition, non-refund of defective goods, and liability of celebrity endorsers.
Flight cancellations (DGCA rules), unauthorized banking OTP frauds (RBI zero-liability circular), delayed flats, and medical negligence.
Drafting compensation clauses, interest calculations (9-12% p.a.), litigation expenses, and enforcement of consumer awards via arrest/property attachment.
Model RTI query, First Appeal format under Section 19(1), formal consumer legal notice, and verified consumer complaint plaint.
Filing grievance on consumerhelpline.gov.in, pre-litigation resolution, and DLSA consumer dispute representation.
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